Privacy Policy

PatientPoint has created this Privacy Policy (the “Policy”) in order to demonstrate our firm commitment to your privacy when conducting surveys on our website (the “Survey”) as well as any Survey presented by PatientPoint through or as part of any websites, platforms, portals, software, and/or blogs directly owned by PatientPoint (collectively, our “Website”). As a valued respondent, your participation is very important to us, and we value the information you provide. Our relationship will be one of respect and consideration.

Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not participate in the Survey. By participating in the Survey, you agree to the terms of this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). Your continued response to the Survey after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

This Policy only applies to information we collect through the Survey. It does not apply to information collected by us offline or through other functions or elements of the PatientPoint Website. In connection with your interaction with the Survey, we may collect, store, use, and share your Personal Information. Personal Information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, household, or device. In particular, your interaction with the Survey may provide us with the following categories of Personal Information:

• Identifiers: Identifiers may include a real name, address, email address, telephone number, IP address, unique personal identifier, online identifier, or account name.
• Special Personal Information Categories: Special Personal Information Categories may include physical characteristics or descriptions, as well as any employment information.
• Protected Classification Characteristics: These characteristics may include age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy, or childbirth, and related medical conditions), sexual orientation, veteran or military status, and genetic information.
• Internet or Other Similar Network Activity: This activity information may include Internet browsing history, search history, or information on an individual’s interaction with the Survey (see “Automated Information Collection” below for more details).
• Inferences Drawn from Other Personal Information: Based on the Personal Information collected, inferences may be made related to an individual’s preferences, characteristics, psychological trends, predispositions, attitudes, behavior, and abilities.

We obtain the categories of Personal Information listed above from the following categories of courses:

• Directly from you. We collect information when you respond to questions through the Survey.
• Indirectly from you. We collect this through automated information collection tools when you interact with the Survey on our Website.

The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information in your Survey responses via your response selections or free text boxes. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers, credit card information, or other sensitive personal data, unless the Survey specifically asks for this information, and you agree to provide it.

Our Commitment to Your Privacy

• Your privacy will be respected, and the confidentiality of your answers will be maintained as described in this Policy.
• We will never attempt to sell you something directly or to ask for money.
• Your name, address, phone number, email address, personal information, business information and individual responses will only be used as described in this Policy and will not otherwise be disclosed to anyone without your prior consent.
• We will only communicate with you in the manner you have indicated is acceptable or otherwise authorized.
• We will make every attempt to be transparent with you regarding the purposes for this Survey.
• Your decision, as communicated to us, regarding participating in a Survey, answering specific questions, or discontinuing your participation will be respected by us.
• We will maintain high standards of professional conduct in the collection and reporting of the information you provide.

Automated Information Collection

In addition to the information that you provide to us, we may also collect information about you during your interaction with the Survey because the Survey is presented to you on our website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet protocol address (IP Address), the pages you have viewed, and the actions you have taken while interacting with the Survey and this is a typical Website function. Some of the tools we use to automatically collect information about you may include:

1)    Cookies. A “cookie” is a small data file transmitted from a website to your device’s hard drive. Cookies are usually defined in one of two ways, and we may use either (or both) of them:

    a)    session cookies, which do not stay on your device after you close your browser, and

    b)    persistent cookies, which remain on your device until you delete them, or they expire.

We may use the following categories of cookies on the pages of our website where you access the Survey.

Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the Website where the Survey is provided. Without these cookies, services you have requested, such as populating response choices on the Survey, cannot be provided.

Performance Cookies. These cookies collect anonymous information on how you use the webpages where our Survey is located which helps us understand how you arrive at the Survey and highlight areas where we can improve, such as navigation or button choices. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality Cookies. These cookies remember choices you make such as the country from which you visit the Survey, your preferred language, and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Survey more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.

Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. These cookies remember the websites you visit, and that information is shared with other parties, such as advertisers.

Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Survey’s features or lose access to some functionality.

2)    Google Analytics. The Website where you access the Survey sends aggregated non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance. For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google’s privacy policy available at https://policies.google.com/technologies/partner-sites.

3)     Web Beacons. A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of the third-party marketers we engage with may use Web Beacons to track your interaction with online advertising banners on our website. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.

4)    Embedded Web Links. Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link, and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.

5)    Third-party Websites and Services. We work with a number of service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on our website and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.

Information Usage and Disclosure

We may use aggregate information (information that does not personally identify you) collected on this Survey for research purposes. We may share information with business partners in an aggregate, anonymous form, where the shared information will not contain nor be linked to any information which personally identifies you.

Unless you give consent, we will only use Personal Information (such as your name, email address, phone number, and other information that specifically identifies you) for the following reasons: (1) internally at PatientPoint to directly contact you regarding the service or respond to your questions sent to us; (2) to compile the aggregate information described above; (3) to fulfill any incentive or reward which you have elected to receive; (4) for research purposes and in improving our services, marketing and promotional efforts, and the Survey; and (5) if required to release Personal Information because of a court order, government agency or by law.

We will never sell your Personal Information to any third party without your consent. We may disclose your Personal Information for a business purpose to the following categories of third parties: (1) Our affiliates; (2) Companies disclosed to you at the time you provide the Personal Information; and (3) Third party vendors who provide services that enhance or support our Website and the Survey.

Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:

There are circumstances where we may decide to buy, sell, or reorganize our business. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, we will ensure such partners or affiliates agree to use your information in accordance with this Policy.

Information of Minors

We do not intentionally seek to gather information from individuals under the age of eighteen (18). We do not target the Survey to minors and would not expect them to be engaging with our Survey. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.

Your Rights Under State Law

California

• Shine the Light law. Pursuant to California Civil Code Section 1798.83, we will not disclose or share your Personal Information with third parties for the purposes of third-party marketing to you without your prior consent.
• Do Not Track Signals. Other than as disclosed in this Policy, the Survey does not track users over time and across third-party websites to provide targeted advertising. Therefore, the Survey does not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser.
• WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION. If we ever decide to “sell” or “share” Personal Information, as those terms are defined under the California Consumer Privacy Act of 2018, we will update you via this Policy and include a link entitled “Do Not Sell or Share My Personal Information,” to provide you with an opportunity to opt out of the selling or sharing of your Personal Information.

Your Consumer Rights.

Some state laws in the United States provide consumers with additional rights with respect to their Personal Information (also known as “personal data”), as those terms are defined under those applicable state laws. Such state laws may include, but are not limited to, the California Consumer Privacy Act of 2018 (the “CCPA”) as amended by the California Privacy Rights Act, the Colorado Privacy Act (“CPA”) and the Virginia Consumer Data Protection Act (“VCDPA”). Any Personal Information we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services. If you reside in a state that provides additional rights with respect to your Personal Information, you may exercise each of your rights as identified below, subject to our verification of your identity.

1. Access. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
2. Correction. You can correct what Personal Information our Survey database currently contains by contacting us to request that we correct or rectify any Personal Information that you have provided to us.
3. Prohibit Data Sharing. When applicable, you may prohibit the sharing of your Personal Information. In your request, please explain how you wish us to prohibit the sharing of your Personal Information, and which categories of third parties you want to prohibit from receiving your Personal Information. When such prohibitions are not possible to provide our services to you, we will advise you accordingly. You can then choose to exercise any other rights under this Policy.
4. Portability. Upon request and when possible, we can provide you with copies of your Personal Information. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy.
5. Deletion. You have the right to request that we delete any of your Personal Information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. Where applicable, we will ensure such changes are shared with trusted third parties.
6. Opt-out of Processing. You have the right to request that we do not sell your Personal Information, use your Personal Information for Targeted Advertising, or use your Personal Information for profiling. Where applicable, we will ensure such changes are shared with trusted third parties.
7. Non-Discrimination. If a California, Colorado, or Virginia data subject exercises his or her rights under applicable state law, including the CCPA, CPA, and VCDPA, we shall not discriminate against that resident by denying our goods or services, charging different prices or rates to similarly situated consumers, providing a different level or quality of our goods or services, or taking any other adverse action.
8. Exercising your rights. If you are a California, Colorado, or Virginia resident who chooses to exercise the rights listed above, you can:

            1.    Submit a request via email at info@healthysurvey.com.

Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information. If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.

Responding to Your Request. Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the Personal Information. In some instances, such as a request to delete Personal Information, we may first separately confirm that you would like for us to in fact delete your Personal Information before acting on your request.

We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing.

In some cases, our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

Survey Respondents Outside of the United States

Our Survey is designed for use by individuals in the United States only. We do not warrant or represent that this Policy or the Survey’s use of your Personal Information complies with the laws of any other jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.

Protection for Health and Financial Information

PatientPoint respects your privacy and will take reasonable and appropriate steps to maintain the confidentiality of any Personal Information, including health or financial information, that you may provide to us. We will only use such health or financial information in the manner and to the extent we use any other Personal Information that you may provide to us, as detailed in this Policy.

Security

In order to protect our Survey information, PatientPoint has implemented technical security controls. Though we make reasonable efforts to protect the security of your Personal Information and our systems, no transmission via the internet can be guaranteed to be 100% secure.

Terminating Membership

If you no longer wish to be a member of the healthysurvey.com online community or participate in the studies, you may request that your personal information be removed from our list of active members at any time by following the "opt-out" procedures in our emails or by sending an email request to info@healthysurvey.com with the subject “opt-out.”

Changes to this Policy

This Policy describes our current policies and practices with regard to the information we collect through your interaction with the Survey. We are continually improving and adding to the features and functionality of the Survey along with the products and services we offer. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above.

Contact Us

For questions or concerns relating to privacy, you may contact us by email at info@healthysurvey.com.